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12 Tips for Sending Email to an International Audience

Planning to start sending email to subscribers in countries outside the US?  Here are twelve tips to make sure you are successful. Language:  Establish at the outset the language that you will be using...

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First CASL Violation Filed

As you might recall, Canada’s Anti-Spam Legislation (CASL) establishes rules for the sending of commercial electronic messages (CEMs) to recipients in Canada. The 9-month old law requires that consent...

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Did Estee Lauder and Clinique’s Lunar New Year Emails Pay Off?

Over this past weekend, San Francisco’s Chinatown hosted their annual Chinese New Year parade. Approximately one million people attended the event to enjoy the lion dancers, floats, fireworks, and of...

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First CASL Fine Paid

The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that Plentyoffish Media Inc. has paid $48,000 as part of an undertaking for an alleged violation of Canada’s...

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Email & the UK Election: The Good, the Bad, & the Undelivered!

The UK general election is imminent, so it’s a great opportunity for us to have a look at how the main political parties are using the email channel. Over the next week, we’ll consider: What are they...

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Email & the UK Election: Are Voters Engaging?

In the first part of my series on Email & the UK Election, we looked at the deliverability challenges faced by political party email programs. Factors such as sign-up processes, sender reputation,...

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Email & the UK Election: Inbox Contents & Supporter Profiles

In the first two parts of my series on Email & the UK Election, we have considered the impact of email deliverability and subscriber engagement on the effectiveness of the political parties’ email...

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Email & the UK Election: We Call the Outcome!

In the first three parts of my series on Email & the UK Election, we have investigated the email deliverability, subscriber engagement, and supporter profiles of each of the main parties contesting...

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An Email Marketer’s Field Guide to Orange

With about 43% market share, Orange is the most widely used broadband provider in France. Orange’s reach extends internationally, as close to 44% of their customers are located outside of France in...

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An Email Marketer’s Guide to Wirtualna Polska

In 2014 Wirtualna Polska acquired O2, thereby increasing their total market share from 28.5% to almost 43% and significantly strengthening their place as the number one ISP and email provider in...

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Can a Bad Email Program Lose an Election?

Two months ago the New Democratic Party of Canada (NDP) was at the top of the polls with a strong lead over the incumbent Conservatives and the struggling Liberals. So what changed? Well, the debates...

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Return Path and Italiaonline Extend Their Partnership in Italy

Return Path and the Italian internet company Italiaonline have improved their existing cooperation by offering to the 10 million Italiaonline email subscribers an enhanced user experience, both in...

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5 Lessons to Create a Click Frenzy in Inboxes

Email is directly responsible for the success of Click Frenzy, Australia’s most recognised online mega-sale. Just days away, this annual event (which starts at 7pm on the November 17) relies on emails...

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Did Estee Lauder and Clinique’s Lunar New Year Emails Pay Off?

Over this past weekend, San Francisco’s Chinatown hosted their annual Chinese New Year parade. Approximately one million people attended the event to enjoy the lion dancers, floats, fireworks, and of...

View Article

12 Tips for Sending Email to an International Audience

Planning to start sending email to subscribers in countries outside the US?  Here are twelve tips to make sure you are successful. Language:  Establish at the outset the language that you will be using...

View Article


First CASL Violation Filed

As you might recall, Canada’s Anti-Spam Legislation (CASL) establishes rules for the sending of commercial electronic messages (CEMs) to recipients in Canada. The 9-month old law requires that consent...

View Article

Making Sense of Legitimate Interest Under the GDPR

As referenced in Dennis’ kick-off post for our General Data Protection Regulation (GDPR) blog series, organizations established or operating in the EU must have a legal basis for processing personal...

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GDPR Impact for Non-EU Companies

As we’ve mentioned, the General Data Protection Regulation (GDPR) covers companies operating within the EU. But what exactly does the regulation mean for businesses based outside the EU? If you’re...

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Our Passports are Ready—It’s World Tour Time

Back by popular demand, it’s time for our World Tour. Return Path’s annual email deliverability and optimization symposium is going into its fourth year and we have the distinct pleasure of visiting...

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GDPR: Return Path Readiness

Like everybody else operating in the online space, we are well on our way to making changes to accommodate the new General Data Protection Regulation (GDPR) legislation. GDPR is all about protecting...

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